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Privacy Policy
Effective Date: December 25, 2024
This privacy policy explains how we collect, use, and protect your personal information at City Line USA. We are committed to ensuring your privacy is protected. Please read this policy carefully to understand how we handle your Personally Identifiable Information (PII) in accordance with our website.
Information Collection
We collect personal information to enhance your shopping experience and provide better service. Information we may collect includes, but is not limited to:
- Name, email address, mailing address, phone number, and payment information.
When Do We Collect Information?
We collect your information when you:
- Register on our site or place an order.
- Subscribe to our newsletter or fill out a form.
- Enter information for promotions, surveys, or feedback.
How Do We Use Your Information?
Your information helps us:
- Personalize your experience and deliver relevant product offerings.
- Improve our website to serve you better.
- Respond to customer service inquiries promptly.
- Administer promotions, surveys, or other site features.
- Process transactions securely.
- Send order updates or promotional emails about our products and services.
How Do We Protect Your Information?
- Our website is scanned regularly for vulnerabilities to ensure your safety.
- Personal information is stored on secured networks, accessible only to authorized personnel under strict confidentiality agreements.
- All sensitive information is encrypted using Secure Socket Layer (SSL) technology.
- Payments are processed through secure gateway providers and are not stored on our servers.
Do We Use Cookies?
Yes, we use cookies to:
- Remember items in your cart and improve your shopping experience.
- Save your preferences for future visits.
- Track site traffic and interactions to enhance functionality.
You can disable cookies through your browser settings, but some features may not function properly without them.
Third-Party Disclosure
We do not sell, trade, or transfer your PII to external parties unless necessary to operate our business or comply with legal obligations. Trusted partners, like hosting providers, help us operate efficiently and are required to keep your information confidential.
Third-Party Links
We do not include third-party products or services on our website.
Google
We may use Google Analytics to understand user behavior and improve site performance.
California Online Privacy Protection Act (CalOPPA)
We comply with CalOPPA and agree to the following:
- Users can visit our site anonymously.
- Our privacy policy is easily accessible from our homepage.
- Users will be notified of policy changes on this page.
- Users can update their personal information by contacting us or logging into their account.
Do Not Track Signals
We honor Do Not Track (DNT) signals and do not use behavioral tracking when DNT is enabled.
Children's Online Privacy Protection Act (COPPA)
We do not market to children under 13 years of age.
Fair Information Practices
In the event of a data breach, we will:
- Notify affected users via email within 1 business day.
- Notify users via an on-site alert within 1 business day.
We uphold the individual redress principle, ensuring users have legal rights to address non-compliance.
CAN-SPAM Act
To comply with the CAN-SPAM Act, we agree to:
- Use accurate email subject lines and sender information.
- Provide an easy opt-out option in every email.
- Process unsubscribe requests promptly.
To unsubscribe, email us at Info@citylineusa.com, and we’ll remove you from all communications.
Contact Information
If you have any questions about this privacy policy, please contact us at:
City Line USA
878 Montauk Hwy
Shirley, NY 11967
United States
Email: Info@citylineusa.com